Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They help websites remember your preferences and improve your browsing experience.

Similar technologies include web beacons, pixels, and local storage, which serve similar functions to cookies.

2. How We Use Cookies

Spraxisfox uses cookies to:

• Essential Functions: Enable core website functionality
• User Experience: Remember your preferences and settings
• Analytics: Understand how visitors use our website
• Marketing: Show relevant content and advertisements
• Security: Protect against fraud and unauthorized access

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

3.2 Performance Cookies

These cookies help us understand how visitors interact with our website.

3.3 Functional Cookies

These cookies remember your preferences and provide enhanced features.

3.4 Marketing Cookies

These cookies track your browsing habits to show relevant advertisements.

4. Third-Party Cookies

We use services from trusted third parties that may set their own cookies:

4.1 Analytics Services

• Google Analytics: Website traffic and user behavior analysis
• Hotjar: User experience insights and heatmaps

4.2 Social Media Platforms

• Facebook: Social sharing and advertising
• Instagram: Content integration and marketing
• YouTube: Video content embedding

4.3 Customer Support

• Live Chat Services: Real-time customer assistance
• Help Desk Software: Support ticket management

4.4 Payment Processing

• Payment Gateways: Secure transaction processing
• Fraud Prevention: Security and anti-fraud measures

5. Cookie Consent and Management

5.1 Your Consent

When you first visit our website, we ask for your consent to use non-essential cookies. You can:

• Accept all cookies
• Accept only essential cookies
• Customize your preferences by category

5.2 Managing Cookie Preferences

You can change your cookie preferences at any time by:

• Clicking the "Cookie Settings" link in our footer
• Using your browser's cookie management tools
• Contacting us directly

5.3 Browser Settings

Most browsers allow you to control cookies through their settings:

• Chrome: Settings > Privacy and security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Cookies and site permissions

6. Impact of Disabling Cookies

Disabling certain cookies may affect your experience:

6.1 Essential Cookies

Blocking essential cookies will prevent the website from functioning properly. You may experience:

• Login issues
• Form submission problems
• Security vulnerabilities
• Inability to complete transactions

6.2 Non-Essential Cookies

Blocking non-essential cookies may result in:

• Less personalized content
• Repetitive information requests
• Generic advertisements
• Limited analytics insights

7. Cookie Retention

We retain cookies for different periods based on their purpose:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain until expiration date or manual deletion
• Analytics Cookies: Typically 24 months maximum
• Marketing Cookies: Usually 90 days maximum

8. Data Protection and Security

We implement appropriate security measures for cookie data:

• Encryption: Sensitive cookies are encrypted
• Secure Transmission: HTTPS protocol for all cookie transfers
• Access Controls: Limited access to cookie data
• Regular Audits: Periodic review of cookie usage

9. International Data Transfers

Some of our third-party services may transfer cookie data internationally:

• Google Analytics (USA) - Privacy Shield certified
• Facebook/Meta (USA) - Standard contractual clauses
• Other services comply with applicable data transfer regulations

10. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children through cookies. Parents who believe their child has provided information should contact us immediately.

11. Updates to This Policy

We may update this Cookie Policy to reflect changes in:

• Our cookie usage practices
• Legal requirements
• Third-party services
• Technology developments

We will notify you of significant changes by updating the "Last updated" date and posting a notice on our website.

12. Contact Information

If you have questions about our use of cookies or this policy:

13. Additional Resources

Learn more about cookies and online privacy:

• All About Cookies
• Privacy Commissioner of Canada
• Your Ad Choices Canada